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End of the Road for Ron Cusano

Waterford's Public Works Director will retire at the end of the month after 31 years on the job.

After 31-and-a-half years, Waterford Public Works Director Ron Cusano is calling it quits.

“I do like the job, I really did enjoy the job,” said the 61-year-old Cusano, who is retiring at the end of the month. “But I never thought I’d be here for 31 years.”

Cusano was hired by the Town of Waterford in 1981 as the assistant director of public works. Nineteen years later, after Ed Steward – First Selectman Dan Steward’s brother – retired, he took over the job as director, a post he has held ever since.

In his 31 years with the town, the last 12 years as director, there has been a lot of change in the way the department has operated. The dump was closed and the transfer station at 1000 Hartford Turnpike opened, the town rebuilt most of its roads, trash and recycling pick-up became automated, the way the town salted its roads changed and now Cusano has dealt with increasingly more stringent budgets.

Meanwhile, elected officials have long praised Cusano for keeping his budget under control, as he even lost four positions via attrition in 2011 to keep costs down. At Cusano’s last Board of Finance meeting last week, member J.W. “Bill” Sheehan lauded him for being one of the most fiscally mindful department heads, almost to a fault.

“You’ve done a great job keeping your budgets low, and believe it or not sometimes I don’t think you’ve asked for enough money,” Sheehan said. “We thank you for your years of exemplary service.”

The Man

Cusano was hired in June of 1981 as the assistant director of public works after working for the state of Massachusetts and the city of Norwich. At the time, Waterford was installing sewer lines and then rebuilding most of the roads, and Cusano’s job was to oversee that construction.

“We rebuilt a majority of the roads in Waterford,” he said. “That was a big job for a lot of years.”

After 19 years at that position, he became the director of public works. One of his first big jobs was to close down the dump on Miner Lane per mandate by the Connecticut Department of Environmental Protection and open a transfer station at 1000 Hartford Turnpike.

In 2001, the dump on Miner Lane was closed and a temporary transfer station was opened at the front of the dump while the permanent one was constructed. In 2003, the new transfer station opened behind the public works department, a facility Cusano is proud of.

“This is really a state of the art facility,” Cusano said. “And we really had to fit it in a tight spot. It worked out well.”

In 2007, the next big change was going from salt and sand to clear the streets of ice to treated rock salt. The treated rock salt was much easier to clean up and was far less likely to rust out trucks driving on road, he said.

In 2011, the big change was going from recycling the old way to single-stream recycling, where trucks would pick up 96-gallon recycling buckets instead of workers picking up 15-gallon recycling containers. Cusano said that move improved morale, was far more cost effective and increased the amount of recyclables the town receives, which saves the town money and is good for the environment.

“The days of doing things by hand are going away,” Cusano said. “It just isn’t cost effective.”

Throughout that span, he also managed the dozens of workers at public works, dealt with all the town’s elected officials to get projects pushed through and the thousands of Waterford residents the department touches every week. He said sometimes the public and the elected officials can be tough to deal with, but the secret is to find satisfaction from within.

“Completing projects, that’s what gave me the most satisfaction in this job,” said Cusano, referring mostly to completing road reconstruction projects and the accomplishments listed above. “You don’t take this job for attaboys, because for every 100 calls you get, 99 will be complaints and one will be an attaboy... So you need to find what makes you satisfied, and for me, I got my satisfaction from completing projects.”

What Now?

First Selectman Dan Steward said Public Works Assistant Director Kristin Zawacki will serve as the interim director as the position is filled, and said there is a good chance the job could go to her. Cusano said he had Zawacki build the public works’ budget for the 2013-14 Fiscal Year, so she can defend it during the budget hearings in the spring.

Steward said the loss is a hit, as the town is losing 31 years of “institutional knowledge.” But he wished Cusano well and said he did a good job during his years of service.

Meanwhile, Cusano said he is excited for Jan. 1, 2013, the first day he will be retired. He plans to go to the gym, work around his house and maybe do some consulting work – although not any time soon.

“I want to relax, and get away from work for awhile,” Cusano said. “I’m looking forward to it.”

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nascarblue May 17, 2013 at 08:05 am
happy happy anniversary, i love your food, you can tell when a business takes pride in what they do.Read More wishing you many many more years, i will definatly be back, along with my friends, we love your food.
Naty Bush May 18, 2013 at 11:44 am
Where will the meeting take place? I might be able to go to say why it shouldn't be demolished.
Kate May 15, 2013 at 06:36 pm
There are two state agencies that are involved. Both of them are historical preservation societies,Read More and this is what they do, help communities find viable purposes for historic buildings. While the building has been treated as more or less an inconvenience for the town, it is important to remember it is an historic site. It matters. Every town, every city, must look carefully at it's historic buildings and sites with an eye toward preservation, or, you end up with a community full of houses and walmarts. Cohanzie is a unique building for it's architectural style, for it's historic quarry site, and it's importance as a community hub, not to mention the thousands of citizens that passed through. An old building like Cohanzie is built to last. We won't ever see buildings built like that again. We can always build another Walmart. You raise a good question. Maybe once we hear about what could be done with the building, we need a town referendum to find out how the people of Waterford want to proceed. Many historic buildings are saved at the last minute by people who decide history matters. Will Waterford do the same. I don't know the answer.
Maggie L. May 15, 2013 at 01:56 pm
Do you have any proposals for the use of the building? If the town were to keep the building it mostRead More likely will have to be staffed. Do you believe that most town residents would be willing to see an increase in the town budget to allow for additional staff? I'm just tossing out questions because I haven't heard any concrete proposals for the use of the building
Liz May 12, 2013 at 09:06 pm
Mr. Steiner wants to build 72 three story homes on 32 acres in addition to the 60 condos in the twoRead More large buildings. That is more than two individual units per acre or if you include the 60 condos - that is MORE than 4 units per acre! The area around the property for new building is zoned 3 acres per unit. The average of currently built housing abutting the property is about one acre per unit. That is not in keeping with the neighborhood character.
Daniella Ruiz May 12, 2013 at 05:36 pm
Mr Steiner may be the last hope for this decrepit place. The neighbors need to move along, or buyRead More the place themselves. Change might help the stonewalling attitude that has become evident in nearly the entire town, revolving around exclusive entitled old farts with nothing better to do than remember their glory days of Seaside. Its gone, & it's not going to revert back to a pasture either. (too many complaints about that cow smell and so forth). My advice is to listen carefully and try to work something out, get over your own selfish grandious dreams of Pelham Manor style estates and do SOMETHING before it simply falls apart like Norwich Hospital, the countless thread/manufacturing mills, and every other historic building that has been left to rot.
Daniella Ruiz May 14, 2013 at 08:53 am
mary m>> common sense? heee hee. in this day and age? lawyers have made every attempt toRead More eradicate that concept from our every life activity. write it into some law, that can be thence used as future gurantee of use of, by and for their own existence? it's like job security for that entire group, keep the general public at a disadvantage, unable to apply common sense (whats left of it they havent entombed in laws) and uneasy about acting on their own. John Y has the right attitude, heave the cra.pp on the peoples lawn, and hope it doesn't lay there for days as well!
John Yannacci, Sr. May 13, 2013 at 10:09 am
Mary May, I don't know the legality of posting signs on telephone poles. But, take a ride aroundRead More Waterford on Saturday mornings and you'll see signs on anything that is verticle. Take a ride around the same neighborhoods on Wednesday and half the signs will still be there. I wonder if the folks who have had the same yard sale sign at the corner of Great Neck and Rope Ferry Rds. for two and a half weeks wonder why cars are still stopping at their house every Saturday morning.
Mary May May 13, 2013 at 09:53 am
Um I believe it is ILLEGAl to post ANY sign on a telephone pole ANYWAY but free standing signsRead More should be removed after sale is over ! Really a state law just COMMON SENSE we have lost along the way !