Steward: “My Frustration is Starting To Mount” With CL&P

Waterford First Selectman said he is getting frustrated with the power company, and said he will not reschedule Halloween.

This afternoon, First Selectman Dan Steward said he is losing his patience with Connecticut Light & Power, saying the communication with the utility company is not good and that the utility company is favoring some towns compared to others.

“My frustration is starting to mount,” Steward said. “I’m hoping to have answers by this afternoon.”

According to CL&P’s outage map, the same amount of people are without power in Waterford at 12:50 on Thursday as there was Wednesday morning. He said the utility company is fixing areas where people are complaining the most, instead of fixing all areas equally, and said it is unacceptable to have to wait until Monday to get power back to the town.

Steward said CL&P has been fixing areas in towns where people are complaining the most or high-profile areas instead of fixing all towns at the same pace. He said CL&P spent extra time in New London Wednesday, as an example, because Gov. Dannel Malloy visited the area.

“That’s not how it should work,” Steward said. “They should be servicing us all equally.”

Additionally, Steward said CL&P got power back to Rt. 32 so the traffic lights are working, but yet no power was restored to homes in the area. He said he couldn’t figure out how that could be and has not gotten a response from CL&P.

“That’s what I don’t understand,” Steward said. “I haven’t had an answer yet.”

He added that he really wants to get power back to Great Neck Elementary School and Quaker Hill Elementary School so the town can have school Friday. However, the two buildings remain without power.


Steward added that he will not be rescheduling Halloween, after the police chief asked people to refrain from trick-or-treating Wednesday night. He said he is focusing on regaining power, and is not worrying about the holiday.

“I’m worried about getting power,” Steward said. “We did not cancel Halloween. We asked people not to trick-or-treat. There were parties (Wednesday) night. That was the appropriate thing to do.”

Steward said if people really want to celebrate Halloween, they should throw a party.

“They should run a party,” Steward said. “If they are so interested in running a party for Halloween, they should run one.”

Mary May November 01, 2012 at 06:23 PM
Waterford Guy November 01, 2012 at 06:25 PM
Vauxhall Street Extension, from Douglass north to Montville line is out......there is one (relatively) small tree on power lines near the large high-tension lines that should take about two hours to move and restore power to that whole section of street.......Its Thursday and the tree is still there. Sigh.......another chilly night I guess.
Kellie W. November 01, 2012 at 06:29 PM
Honestly, I can understand worrying about getting power back, but there are alot of unhappy families I would assume, spending alot of money for costumes, candy, etc, and letting it all go to waste? Why not just say "Trick or treat when the roads are safer." Am I the only one that thinks this?
Courtney Jamroga November 01, 2012 at 06:43 PM
Everyone understands the frustration about power outages, but how hard is it, really, to just say instead of trick-or-treating on October 31st, please trick or treat on November 10th instead?
Courtney Jamroga November 01, 2012 at 06:44 PM
Completely agree.
Dave November 01, 2012 at 07:33 PM
Really People? Most of the town is still without power, hot showers, decent hot meals and all you can think about is Halloween! Where are your priorities???
Sarah orr November 01, 2012 at 07:47 PM
Woodland Drive since Monday at 4pm and still going. They did cut the tree that was blocking the road so we finally had a way to get out on Tuesday at noon. Thank goodness I have a generator. There are alot of elderly where I live and i feel bad for them. I understand that there are alot of areas that are worse than mine but the power company needs to have better estimate times and I better see a credit on my bill.
Momof2 November 01, 2012 at 08:31 PM
Completely agree!! Our neighborhood never lost power, so several of us on the street still passed out candy & went trick or treating! Those poor families that have been without power should get the chance to have a little fun once things are restored. It seems that those of us who think it should be rescheduled are being called insensitive. I was actually even told that I should teach my kids to be compassionate to others during this time, not selfish & that if I wanted candy so bad, I should go to Walmart and buy it. It's too bad that some people don't know how to have fun anymore!
Jaded November 01, 2012 at 09:03 PM
While I agree that not having much of a Halloween must have been tough for the children of Waterford without power, I also agree that other things are more important. Just take a look at Route 85 during the day, then tell me that it is not a 'high priority'. Route 85 has NO working traffic lights from the Crystal Mall to Illiano's. If you ask me, that scenario is just begging for trouble. People may not be complaining enough to get service back yet, but once an accident happens, CL&P will be tossed into the fire for not treating all towns equally.
Kym Apicelli November 01, 2012 at 09:58 PM
I think the issue with rescheduling is not knowing when power lines and things will be cleaned up. Walking around the great neck area today there are still a lot of downed power lines on sidewalks. If I am not mistaken debris clean up doesn’t start till November 12th? (May have read that wrong). So if there are still lots of debris, possible power lines on the sidewalks they don’t want kids walking around. I appreciate Mr. Steward’s suggestions of Halloween parties. Nothing wrong with getting the neighborhood kids together to exchange candy and show off costumes indoors! Last night Filomenas had a party and I know the Groton firefighters are having something next week!
Stacey Maskell November 01, 2012 at 11:31 PM
Why are the power outages in waterford doing nothing but increasing but everyone elses are going down??? :-(
Rea Car November 02, 2012 at 12:21 AM
I agree, a lot of ppl spent a lot of money on candy and costumes.......and the kids think it is going to be rescheduled since some towns said "cancelled until further notice" that doesn't tell them that is it NOT rescheduled. They are very disappointed.
kurt k November 02, 2012 at 01:04 AM
glad CL&P learned such valuable lessons from last last year!! I remember last week one of the CL&P big shots said " And i think we're bringing in crews from the Midwest !!" " I think " ????? "I think" means "I don't really know and I'm going to say anything to get off the hook " Maybe CL&P should just supply every CT household with a generator.
Mary May November 02, 2012 at 02:20 AM
HMMMMMMMMMMM the generator goes 78 HOURS !
Wrog November 02, 2012 at 02:54 AM
No power no workers present in Waterford so close to Millstone and no answers. Ridiculous lack of communications!!! CL&P workers enjoying their stay at the local hotels at our expense! Have a beer on us !!! Nice opportunity to make money and expense accounts on us! See how we prepare for your next response plan. Good job Malloy !
eva November 02, 2012 at 03:40 AM
I can't blame anyone for being frustrated, upset, and downright angered with CL&P. I count my blessings everyday so I'm not being selfish. I just think there are politics involved in this mess and some parts of the state are treated with a bigger priority. I am thankful I got to shower at the community center. The people there at night were so nice and one woman even got me info about a tree and pole being cleared from my street. It was great to see students helping. We should be so proud of kids who do nice things out of the goodness of their hearts.
Kathie Cassidy November 02, 2012 at 05:53 AM
I agree. The kids could go out early, before it got dark and trick or treat. Better yet, parents could GO WITH THEIR KIDS, i.e. spend time together, and be sure they don't go down streets and areas that are not safe. Don't go to areas with downed wires or trees. Just because there is no power does not mean you can't have halloween. CRAZY!
Maggie L. November 02, 2012 at 12:54 PM
Everybody is an armchair quarterback. You all know better how the game should be played. In the meantime, those lineworkers are leaving their families to be out doing the best they can to restore power. Even the workers who were brought in from other parts of the country have had to leave their families on their own and I seriously doubt that they are living in the lap of luxury and partying. You have no idea what the priorities are or why they are a priority. You have no idea what kind of clean-up may need to be done before work can begin on the lines and in some cases major circuits. Be a little more patient and a little less critical.
Michelle L. Mayo, Realtor, ABR, SRES November 02, 2012 at 01:32 PM
Thank you Maggie! I couldn't agree with you more. BTW no power since 3:00 Monday.
Observer November 02, 2012 at 02:15 PM
I agree Maggie. Have any of you seen the devastation in New Jersey and New York and other parts of Connecticut? So you are without power for a few days - get over it and be grateful your house is not in the Sound. As far as favoritism by CL&P goes, take a look at the outage percentages around the region - 67% in Ledyard, 73% in N. Stonington, 63% in Stonington, 67% in Old Lyme. Really???
Daniella Ruiz November 02, 2012 at 03:20 PM
we should all be thankful for what we receive, and grateful we don't get what we really deserve. ;-))
Waterford Rez November 02, 2012 at 03:29 PM
How ironic is it that we have a nuclear power station in our town yet many are still w/o power. Anyone have some really, really long extension cords? Milloy can care less about Waterford, we are not his "voting block" if you know what I mean.
Sally W. S. November 02, 2012 at 09:46 PM
If we compare our area's needs with those of New Jersey shoreline residents, how can we possibly worry about who gets what when, around Waterford, New London, Danbury or Putnam? C'mon, get a grip.
P Cabigting November 03, 2012 at 02:04 PM
I have tried to be patient but, as usual Ridgewood Park will be one of the last areas in Waterford to get power restored. I finally got an date of Monday. I have a generator and have been helping a neighbor but it still doesn't help with heat. It is also costing me $20 a day to run it around 8 hours a day. There are a lot of elderly people in this area with health issues and it is going to be extremely cold this weekend.
Barb Facas November 07, 2012 at 04:57 AM
Why can't we have our own power company like Groton & Norwich? I hear that they fared much better. Barb


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