Hurricane Sandy: Waterford’s Information Center

A full collection of all the news and information in real time about Hurricane Sandy.

Editor's Note: We will continue to update this story as more information comes in. Also, we strongly recommend you "Like" us on Facebook. That is where we will be posting information first. Click here to follow us.

Power Update:

As of today at 8 a.m., 3 percent of Waterford was without power, or 312 Waterford users. That is down from 77 percent of the town out right after the storm.

Important Announcements

  • A Halloween “make-up” event has been scheduled for Monday night at the Cohanzie Fire House. It will be a trunk-or-treat event from 6 to 8 p.m., click here for more information. We really hope to see you all there, spread the word. The town asked people not to trick-or-treat on Halloween night because so many people were out of power and wires were down, so this will be a chance for Waterford to celebrate the holiday. Also, Patch will be collecting non-perishable food items for the event to donate to the Waterford food locker.
  • All weekend Recreation and Parks programs and activities at any Waterford public school have been cancelled. That includes everything from swim lessons to people who booked a spot at a school. Pre-teen basketball try-outs have been cancelled as well, click here for more information on rescheduling.
  • If you have power lines down on your home, call (800) 286-200 or report it at cl-p.com/StormCenter. Do so as soon as possible.
  • The Community Center will be open from 8 a.m. to noon today. There are showers, computers and power outlets there for people to use.
  • Normal trash collection will resume on Monday, November 5th, and there will be two consecutive weeks of recycling to get back to the normal schedule. The transfer station will be open today between 7:30 a.m. and 3:30 p.m. although only for brush. It will be open every day next week.
  • People can throw away rotted food at dumpsters at town buildings, First Selectman Dan Steward said. There are dumpsters at all five schools, the five fire stations and town hall, and people can use those dumpsters if they have food that is rotted because there is no power, he said.
  • The Town of Waterford is asking residents to place all storm-related debris at the curbside of their homes, according to the Town of Waterford Department of Emergency Management Facebook page. The town will do a one-time free pick-up of all the debris starting November 13th and going for the rest of the month, according to the Facebook page. The town will do the pick-up street-by-street, although they have not announced the schedule yet.
  • School was cancelled all week because of the storm. However, power has been restored to all the schools, and school should be back on Monday, Steward said.
  • The CIAC has pushed back high school sport athletic tournaments. The delay depends on the sport, for more information, click here. 
  • A message from the Waterford Police Department: "Tree and power crews are still rotating through the Waterford Speedbowl, some coming in for dinner and to be bussed to hotels, others heading out for overnight assignments. Please allow plenty of space for crews working on the roadways. WPD Officers are posted at the Speedbowl for assistance, and with power crews throughout town. While at the Spredbowl, we are being told of numerous power crews being sworn at, threatened and generally being treated badly. While we understand the frustration, the crews are doing their best, please allow them to do their work as efficiently as possible."
  • FEMA Individual Assistance is now available for damage caused by Hurricane Sandy. To apply, call 800-621-3362 or call all TTY 800-462-7585 if you have speech or hearing disabilities. Also, you can apply online here.
  • Steward said despite the storm, elections will go on as usual Tuesday. It is now too late to register to vote, with the only exception people who moved to Waterford in the past 30 days, who have until Monday. However, we have found out you do not need to be registered to vote in the presidential election, you can show up Election Day and get a presidential ballot.
  • Malloy said that homeowner insurance companies cannot charge the higher insurance deductible to customers (which is higher), but instead they must charge the standard deductible to customers. “The state moved very swiftly to alert the industry that this storm – although devastating to so many – did not meet the criteria for a hurricane deductible under state law.  Homeowners will not have to pay high-cost hurricane deductibles for damage resulting from this storm,” Malloy said.  “Based on the lessons learned from Tropical Storm Irene, we have built stronger consumer protections into our insurance laws.  The Insurance Department will be working with the industry to monitor these claims.”
  • Fire Director Bruce Miller is asking people to keep their generators outside, away from anything that can burn.
    Miller said several residents have their generators in their garage, and it is filling their homes with carbon monoxide. Also, one person Monday night had their generator outside too close to the house. The generator caught the house on fire, so Miller stressed having the generators outside and away from anything that can burn.
  • If you are concerned about structual damage to your home, please call the the Waterford Building Department at (860) 444-5813.
  • The Waterford Utility Commission said people with grinder pumps should know if they are maintained by the town or if they are their responsibility. Either way, it is important to use the sewers as little as possible if you are without power. Click here for more information. If you need to contact the Utility Commission, please call (860) 444-5813.
  • If anybody would like to volunteer for the town’s storm response, e-mail Wem@waterfordct.org.


  • Sunday: Sunny, with a high near 51. Northwest wind 9 to 13 mph.
  • Sunday Night: Mostly clear, with a low around 31. North wind around 8 mph.
  • Monday: Sunny, with a high near 49. North wind 8 to 11 mph.
  • Monday Night: Clear, with a low around 27. North wind around 9 mph.
  • Tuesday: Sunny, with a high near 48.
  • Tuesday Night: A chance of rain and snow after 2am. Mostly cloudy, with a low around 33. Chance of precipitation is 30%.
  • Wednesday: Rain and snow likely. Cloudy, with a high near 49. Windy. Chance of precipitation is 70%.
  • Wednesday Night: Rain likely. Cloudy, with a low around 39. Breezy. Chance of precipitation is 70%.
Robby October 29, 2012 at 03:53 PM
Actually, the governor only closed limited access highways. The comment about all state highways is misleading at best. This is the text of his order: "There shall be a prohibition on all truck traffic in the State on limited access highways starting at 11:00 a.m. until further notice. Additionally, there shall be a prohibition on all vehicular traffic, including passenger vehicles, on limited access highways in the State starting at 1 :00 p.m. until further notice. These prohibitions do not extend to emergency response and recovery vehicles, including public safety vehicles, utility vehicles and vehicles carrying essential supplies."
Paul Petrone (Editor) October 29, 2012 at 04:34 PM
That information about the road closures is a cut-and-paste from a press release sent out by the governor's office.
Robby October 29, 2012 at 07:42 PM
Sorry Paul. I was aware that your words came from the press release and didn't mean for it to sound like you were at fault for the wording.
liz October 30, 2012 at 02:35 AM
So when the highways will be open?
L October 30, 2012 at 01:03 PM
We va hated last night so your info and pics are wonderful. Please label them when you can
Smith October 30, 2012 at 08:30 PM
Has any decision been made regarding postponing trick or treating until the weekend due to the power outages?
Paul Petrone (Editor) October 30, 2012 at 08:58 PM
I have asked the first selectman and he said he is about to release a statement.
christine October 31, 2012 at 03:13 PM
Perhaps the town should make a definite decision on the trick or treating issue and reschedule to another date. Many other towns have done so already. Most people have bought costumes and candy. If there isn't a different date announced I am sure that many parents will still be taking their children out tonight which would be unsafe in so many areas of town.
Smith October 31, 2012 at 07:24 PM
Agree with Christine. The superintendent's recorded phone message said "hold off" which implies it will be done at another time. Is it being rescheduled like other towns or fully cancelled?
Kevin Girard October 31, 2012 at 08:42 PM
Yeah, that was notably absent in the robocall. You gotta tell people when you anticipate having it, even if it's in 2 weeks.
Cheryl L November 01, 2012 at 12:39 PM
Thanks for the updates Paul. While frustrating still being without power, information is helpful. Feeling pretty crappy about still being without power (like I was yesterday)? Go have dinner somewhere there is a television and see who has it worse than us. Makes you willing to suck it up just a bit longer.
David Irons November 01, 2012 at 02:37 PM
I happen to be fortunate as I have bought a generator since last year's storms. I kept power the entire time, which for our neighborhood was only 30 hours. I might suggest to those able to, please check with neighbors. See if they need anything or any help that you may be able to provide. We offered and provided to two of our neighbors to keep some of their foods in our refrigerator and one of our freezers. Both took advantage of our offer and were thankful. We also offered to let them use the stove or microwave if needed and to recharge cell phones and games.
David Irons November 01, 2012 at 02:40 PM
btw Paul, some excellent photos but I wonder if you might be able to add some captions to those without? Even the one showing Niantic River Road, left me wondering where on Niantic River Road, even though I have lived near it all my life.
Waterford born and bred November 01, 2012 at 07:52 PM
The Niantic River Road photo is down in the First Avenue area...happened upon it while attempting to get to 10th Avenue....should have had a contest...."where were these photos taken"......
Paul Petrone (Editor) November 01, 2012 at 11:48 PM
Sorry about that, I just added captions to them.
John Mariano November 02, 2012 at 12:34 AM
The Cohanzie Fire Company is available to take a shower and charge your cell phones.
Harold Hansen November 02, 2012 at 12:34 PM
Thanks Paul for providing a place for us residents of Waterford to find out what is going on. We need one place to keep us informed on many topics. Thank You.
Ellen November 02, 2012 at 12:56 PM
Anything on rescheduling Halloween yet?
Michelle L. Mayo, Realtor, ABR, SRES November 02, 2012 at 01:20 PM
I am thankful to the CL & P lineman for all of their hard-work and efforts. As far as everybody else out there complaining, please stop. Leave the workers alone and let them do their jobs. If you weren't smart enough or wise enough to prepare yourself, as we had plenty of time to do so, then shame on you. If you want to be mad at anybody, it should be Mother Nature, but good luck with as it will get you nowhere.
David Irons November 02, 2012 at 01:23 PM
Thanks, I thought that might be where it was. And thank you Paul That helps.
Mark D. Wiggins November 02, 2012 at 04:39 PM
With you David. It has always amazed me that people are willing to spend massive amounts of money on flat screen TVs, cars, vacations, iPhone bills, laptops and even appliances but look at you like you are a martian when you ask them if they have dropped $500 in a generator. I had mine ready to go. Hot water, lights and even TV (Uverse never went out even though I had no power for 2 days). So you have a $2,000 refrigerator sitting there dead in your $30,000 kitchen, food going bad because you didn't buy a $500 generator. Am I missing something? Take part of your tax return next spring and smartin' up.
David Irons November 02, 2012 at 05:03 PM
Michelle, as a Realtor,would you submit a buyer's purchase offer to a seller before actually reading it? Would you sign a loan agreement to buy a new car before reading it? Please read the article before commenting. "Steward said he will not announce a rescheduling date for Halloween. The town asked people not to trick-or-treat Wednesday night because 50 percent of the town was without power. Unlike other towns, Steward said he will not set another date for people to trick-or-treat."
Paul Petrone (Editor) November 02, 2012 at 05:12 PM
As noted in the article Halloween will not be rescheduled.
Dy November 02, 2012 at 05:43 PM
No power here on Wiemes Court either!
sp November 02, 2012 at 08:29 PM
Just saw clp on wayhill....please let this be the night power is restored....no power...no water..and its gonna be a cold one.
fedspy November 03, 2012 at 04:30 AM
no power since monday afternoon , nothing, no phone, no cell service, no water as i have a well, phone service returned tuesday as at & t put a generator at its box on vauxhall street, very frustrating as a repeat from irene, got power back around 7:00 pm friday, thank god, going crazy, but very pleased with public works, fire, and police, thanks waterford, there has to be a better system by cl & p..
Daniella Ruiz November 03, 2012 at 10:00 PM
at least as the winter temps start to plummet and the chances of power going out go up, the food can be moved outside to keep. most fridges stay at 40F or lower to prevent decay, frozen stuff will stay hard for at least three days if properly insulated, even a good cardboard box with close fitting works pretty good. nights now are cool enough to keep food safe for a few days at least. if i know there's a bad storm coming, i cook the meat and that helps forstall the possible decay. better to not buy so much in the first place, unless 'it's too good a bargain to pass up' ice is usually one of the first things the emergency folks bring in along with water and MRE's
David Irons November 04, 2012 at 12:43 PM
Mary, his office number is 860-444-5834 and email is dsteward@waterfordct.org I don't have his home number but he is good at answering email.
JmL November 04, 2012 at 01:27 PM
finally Power! Ridgewood by the sea was restored last night. WILL be better prepared for the next storm. got a generator, will be getting a couple of oil filled space heaters. only thing we won't have is hot water running through the pipes :( one thing I will say about this past week... it brought my kids closer :)
Barb Facas November 06, 2012 at 09:47 PM
Why can't we look at a regular Waterford town site, for curbside pickup? Are we forced to use Facebook? Barbara


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